Shipping Included means that all freight charges have already been included in the purchase price of the product. Shipping charges will not be refunded in the event of a return. All products that state 'Shipping Included' will not have their price reduced or adjusted by using any 'Free Shipping' coupons. All products that state 'Shipping Included' can only be shipped to the 48 Contiguous United States of America.

If your order has already shipped out, there will be an $11 correction fee charge if the customer needs to correct a delivery address prior to the carrier delivering the package. (We are passing on the cost we get charged.)

Shipping Disputes: Credits will not be made to customer accounts until the carrier completes the dispute investigation.

If products are sent back to JUMPUSA.com as a result of an incorrect address provided by the customer, the customer will be responsible for all shipping costs related to the return and any reshipping costs if the customer still wants said product.