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Shipping & International Orders

Shipping and orders

Carrier options:

48 Contiguous States:

USPS 1st Class (items under 1 lb.)
USPS Priority Mail

UPS Ground (5-8 business days)
UPS 3-Day Select
UPS 2nd Day
UPS Next Day Air

Alaska and Hawaii:

USPS 1st Class (items under 1 lb.)
USPS Priority Mail

UPS 2nd Day
UPS Next Day Air


U.S. forms of payment accepted: Visa, Mastercard, Amex, Discover, Paypal, Checks, and Money Orders


Shipping Disputes: Credits will not be made to customer accounts until the carrier completes the dispute investigation.


Customers will be charged a $11 correction fee if the customer needs to correct a delivery address prior to the carrier delivering the package. (We are passing on the cost we get charged.)


If products are sent back to JUMPUSA.com as a result of an incorrect address provided by the customer, the customer will be responsible for all shipping costs related to the return and any reshipping costs if customer still wants product.

All products that state 'Shipping Included' will not have their price reduced by using any 'Free Shipping' coupons.


International Shipping and Orders

For ALL of our International customers, there is now a solution for purchasing ANY and ALL of our merchandise! The company is called SkyBOX and they allow International customers to shop in the USA.
For further details, simply click here: SkyBOX - Shopping in the US for International customers


We apologize but we do not ship to Africa, Belgium, countries from the former Soviet Republic, Mexico, the Middle East, Philippines or South America at this time.  Delivery is very unpredictable. 

JUMPUSA.com will not ship nutritional supplements outside of the United States.


Shipping options:

UPS Express- 2-4 business days
UPS Standard-Canada only

USPS Global Priority Mail – 2 Weeks
USPS Letter Post-Canada only, under 3 lbs.


Please Note: ALL foreign orders have to pay a brokerage/import tax upon delivery, which can be up to or around half the cost of the freight. The customer is responsible for ANY and ALL duty charges and tax charges when your order is delivered. Shipping charges will not be refunded if the package is returned to us due to any incorrect information provided by the customer.


Also, international orders may be delayed due to increased verification time.


Order Placement: Our normal business operating hours are Monday through Friday 9:30AM - 3:00PM PST. Daily shipping cutoff is 1:30PM PST Monday - Friday. Orders placed after 1:30PM PST will ship out the following business day. Saturday and Sunday are not operating business days. Orders placed after 1:30PM PST on Friday and all weekend orders, will ship out the following Monday. (NOTE: These time frames exclude all drop ship orders.)


International forms of payment accepted: Visa, Mastercard, Amex, Discover, Paypal, Checks (Canada only), and Money Orders (Canada only). Credit cards can only be accepted if they can be verified.


Click here for a list of our International dealers.


To calculate precise shipping options and prices, add the item you want to purchase to the shopping cart and click "Checkout now". Follow the directions in the shopping cart as if you were going to purchase the items, putting in your name, address, etc. Once you get to the "shipping" selection option, you will be able to see the choices and costs available to you.